The goal of customer relationship management (CRM) aims to develop a process centered on the two most important aspects of sales: acquiring and retaining customers. Customer relationship management has always been strictly adhered to in businesses, but standardizing these procedures can be time- and effort-consuming. Imagine having access to years of CRM expertise in a matter of clicks. With Salesforce CRM automation, you can conveniently remove the “oodles of time and effort” from your calculus and begin a full-fledged CRM with a standardized and streamlined approach from the very beginning.

By making its CRM software accessible over the cloud, Salesforce makes it easier for users to adopt it (SAAS). Since the Salesforce CRM is subscription-based and accessible through a web browser, there is no longer a need to impose strict hardware and maintenance budgets. Salesforce significantly lowers your estimated Total Cost of Ownership (TCO) for constructing a CRM of that caliber. One of the main benefits a Salesforce CRM can offer your business is monitoring and managing the entire sales process centrally. The built-in settings supported by a graphical user interface make it simple to add or remove users, assign roles with appropriate permissions, and do all of that quickly and without technical knowledge. By tracking sales through various channels like email, direct calls, social media, and searches, Salesforce gives your business develop an entirely new perspective.

How do we fit in with all these advantages? According to CRM research studies, more than 80% of businesses that adopt a CRM acknowledge that the biggest challenge was getting their sales staff to use the system effectively because CRM processes had changed. The truth is that your business processes do not have to suffer while you adopt Salesforce. Although Salesforce allows for extensive customization, Apex and Visualforce programmers are required. Vivikta assigns your company a team of Salesforce experts who, in addition to customizing this ground-breaking CRM to fit your particular business, also provide training and direction for your team. This makes your sales team’s transition to the Salesforce CRM seamless and straightforward. You can do away with the tedious manual lead, sale, and another track. You’ll join the CEOs with Vivikta, who can take pride in having a higher leads-to-sales conversion rate. In a flash, your company will be prepared for the future.